How We Work

1. Initial talks and consultation

It all starts with a discussion. Simply pop in to our showroom in Benitachell and we'll show you around the newly re-furbished showroom and talk through what you're trying to achieve.

We take the time to listen to what you want (not what we think you want), and then suggest various options from the overall style right through to some of the tiniest details.

This is a friendly, exploratory conversation over a coffee where we aim to get a feel for what you're looking for, and get to know about you and your aspirations.

2. Home visit

The next stage is to do a home visit. During this visit, our aim is to truly understand your aspirations. Where necessary, we'll bring an architect. We'll take various measurements so that we can start the planning and design process.

We'll discuss further your needs, budget and timescales and talk through our initial suggestions. We often find that when we visit you at home, we get a much better feel for what you're looking for, and can start coming up with a sympathetic design.

For your part, it's a chance to really explain your vision and thinking, ensuring that we design the project to really suit you and your lifestyle.

3. Design & Quotation

Next is to prepare a bespoke design, either with our architect or in the case of a kitchen our own in house 3D design software. We can present you with a 3D impression of your kitchen and will work with you to tweak it until it's exactly right for you.

We draw up a schedule of works and specifications including detailed costings.

We don't believe in surprises and we're sure you don't like them either so everything will be included up front as far as possible.

4. Planning and installation

After you've agreed the design, and paid your deposit, we order materials and plan your work schedule. We always work with the minimum interruption to you in terms of both time and inconvenience.

If you are not at home, we send regular email updates with photos of progress and keep you informed if any issues arise.

When we're done, we'll be sure to leave your house 100% tidy and clean, after all, it's how we'd like our home to be treated.